Privacy Policy

1. Who We Are

Global E-Commerce Solutions (“GECS”, “we”, “us”, or “our”) is a marketplace management agency registered and operating in India. Our registered address is Plot No. 315, Sehmalpur, Varanasi, Uttar Pradesh 221105. We provide end-to-end account management, advertising, and digital marketing services for sellers on Amazon, Flipkart, and other marketplaces.

This Privacy Policy explains what personal information we collect through this website (globalecommercesolutions.com), how we use it, and your rights in relation to it. It applies to all visitors, leads, and clients.

2. Information We Collect

We collect information in the following ways:

• Contact & enquiry forms: When you fill out the Contact or Free Audit form, we collect your name, email address, WhatsApp/phone number, and the details of your enquiry (e.g., platform, revenue range, problem statement).
• Automatic usage data: Our hosting provider (Vercel) may automatically collect standard server logs including IP address, browser type, pages visited, and visit timestamps. We do not use these for individual profiling.
• Cookies: This website does not use tracking cookies or third-party advertising cookies. Strictly necessary session cookies may be set by the hosting infrastructure.

3. How We Use Your Information

We use your information only for the following purposes:

• To respond to your enquiry or free audit request
• To contact you via email or WhatsApp to discuss your requirements
• To send you the requested audit report or proposal
• To send occasional updates relevant to our services (you may opt out at any time)
• To improve the content and usability of our website

We do not sell, rent, or trade your personal information to any third party for their marketing purposes.

4. Third-Party Services

We use the following third-party services to operate this website. Each has its own privacy policy:

• EmailJS: Sends form submissions from this website to our email inbox. Your form data passes through EmailJS servers.
• Vercel: Hosts this website. May collect standard server access logs.
• Sanity CMS: Powers our Blog. No personal visitor data is stored in Sanity.

5. Data Retention

We retain your contact information for as long as there is an ongoing or potential business relationship with you. If you ask us to delete your data or unsubscribe from communications, we will do so within 30 days and confirm by email.

6. Data Security

We take reasonable precautions to protect your information. Our website is served over HTTPS. Form data is transmitted securely via EmailJS. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent to receive marketing communications at any time

To exercise any of these rights, email us at support@globalecommercesolutions.com.

8. Children's Privacy

Our services are directed at business owners and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the website after an update constitutes acceptance of the revised policy.

10. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh.

11. Contact Us

For any privacy-related questions or requests, please contact us at: